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Gybo客服聊天紀錄

下面是我和一個“Google Get America Business Online”(他們說提供免費com,net,org...的域名)的客服的聊天(可是我覺得他們好像4:30PM已經下班了),雖然最後還沒解決問題。。。(我用代`理還是“未預料的錯誤”)

結果問題竟然是“要用美國IP“,他到最後才說。。。

2013年1月17日更新:哎,才告訴免費資源部落(qi),他就立刻發了個教程...教程見這裡(簡體)

開始:(出現中文字的信息是被我去掉了)(時間是GMT-8)

General Info
Chat Start Time: 12/23/2012 03:46:24 PM
Chat End Time: 12/23/2012 04:58:32 PM
Chat URL: https://websites.intuit.com/~site/jws/contactUs.action
Referer URL: https://websites.intuit.com/~site/jws/contactUs.action
Name: eflyjason
Email: eflyjason@gmail.com
Phone:
Initial Question: Why it sait Sorry, you have experienced an unexpected server error. You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later. in this page(https://websites.intuit.com/~site/jws/domainRegistrationConfirmation.action)

 

Chat Transcript
15:47:42 [eflyjason] Why it sait Sorry, you have experienced an unexpected server error.
You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.
in this page(https://websites.intuit.com/~site/jws/domainRegistrationConfirmation.action)
15:48:12 [Karen R] Hello! Pleased to meet you online.
15:48:33 [Karen R] Just to be sure, may I know what are you trying to accomplish on your website today?
15:49:21 [eflyjason] I want to creat a free domain
15:50:23 [Karen R] I see. May I know if you already have a website account with us?
15:51:12 [eflyjason] yes,i created with google account(I found it on gybo.com)
15:52:28 [Karen R] Okay. Where are you trying to register for the domain?
15:54:51 [Karen R] May I have the domain you are trying to register?
15:55:18 [eflyjason] https://websites.intuit.com/~site/jws/domainRegistrationConfirmation.action
15:55:33 [eflyjason] I want to register eflyjason.com
15:56:36 [Karen R] Okay. I can try to add it here in my end. For me to be able to do that, may I have the email you used when you signed up with us? And for pin, you can find that when you are logged in at the top right under "Account" and select "Show My PIN".
15:57:01 [eflyjason] eflyjason@gmail.com
15:58:44 [Karen R] May I also have your pin please?
16:00:35 [eflyjason] pin means password?
16:01:18 [Karen R] Pin and password are 2 different things.
16:01:27 [eflyjason] O, I found the pin it is My PIN: 00000
16:02:15 [Karen R] Thank you for the information. Can I put you on hold for 2 to 3 minutes to look into that?
16:02:29 [eflyjason] yes
16:02:50 [Karen R] Great! Thanks!
16:04:51 [Karen R] Thank you for waiting. For me to be able to successfully register the domain, may I have your address line, city, state/province and zip/postal code?
16:05:48 [eflyjason] 我的地址
16:06:47 [Karen R] May I also have your zip/postal code?
16:07:10 [eflyjason] 999077
16:09:37 [Karen R] Got it. Thank you! I was able to add the information you provided however the billing information is also required. For security purposes, only you can update it.
16:09:53 [Karen R] Can you try to register the domain on your end please?
16:10:23 [Karen R] Are you still logged in to your account?
16:10:29 [eflyjason] Yes
16:11:14 [Karen R] Alright. Please click on the Domains tab and register for eflyjason.com under the Get a New Domain section.
16:11:26 [Karen R] Let me know if you were able to see that.
16:12:44 [eflyjason] Is this page ? https://websites.intuit.com/~site/jws/domainSearchLookup.action
16:13:02 [Karen R] Yes.
16:13:31 [eflyjason] I still need to type Confirm Your Contact Info
16:13:46 [eflyjason] IN https://websites.intuit.com/~site/jws/domainRegistrationUserInfo.action this page
16:14:30 [Karen R] My apologies. The information was not saved for the billing is also required.
16:14:55 [Karen R] But you can just copy and paste the information you provided in this chat earlier.
16:15:35 [eflyjason] This one
16:15:36 [eflyjason]下面是拷貝內容,請忽視

[eflyjason] I want to register eflyjason.com
[Karen R] Okay. I can try to add it here in my end. For me to be able to do that, may I have the email you used when you signed up with us? And for pin, you can find that when you are logged in at the top right under "Account" and select "Show My PIN".
[eflyjason] eflyjason@gmail.com
[Karen R] May I also have your pin please?
[eflyjason] pin means password?
[Karen R] Pin and password are 2 different things.
[eflyjason] O, I found the pin it is My PIN: 00000
[Karen R] Thank you for the information. Can I put you on hold for 2 to 3 minutes to look into that?
[eflyjason] yes
[Karen R] Great! Thanks!
[Karen R] Thank you for waiting. For me to be able to successfully register the domain, may I have your address line, city, state/province and zip/postal code?
[eflyjason] 我的地址
[Karen R] May I also have your zip/postal code?
[eflyjason] 999077
[Karen R] Got it. Thank you! I was able to add the information you provided however the billing information is also required. For security purposes, only you can update it.
[Karen R] Can you try to register the domain on your end please?
[Karen R] Are you still logged in to your account?
[eflyjason] Yes
[Karen R] Alright. Please click on the Domains tab and register for eflyjason.com under the Get a New Domain section.
[Karen R] Let me know if you were able to see that.

拷貝內容結束
16:16:41 [Karen R] Only 地址 and 郵編 on the required fields.
16:17:07 [Karen R] Then click on Save and Continue.
16:17:44 [eflyjason] Yes I save
16:18:41 [Karen R] Perfect! Just continue the process until you reach the part that will ask for your billing information.
16:18:47 [eflyjason] It still said
You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.
16:19:13 [eflyjason] on this page https://websites.intuit.com/~site/jws/domainRegistrationConfirmation.action
16:20:01 [eflyjason] It said Your domain is freeTo protect against fraud, we still need your billing information.
16:21:49 [Karen R] Yes, you will need to provide the billing information.
16:22:03 [eflyjason] It still said
You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.
16:24:47 [Karen R]I apologize for the inconvenience. Can you try to clear your browsing history or cache then close any Intuit website page, retry to log-in to your website account and register for the domain again?
16:25:07 [eflyjason] Is, I will try
16:26:11 [Karen R] Thanks for your patience.
16:27:49 [eflyjason] I
16:28:00 [eflyjason] reloged in and clean cookies
16:29:06 [Karen R] Okay. Please go to Account then click on Billing & Payments link on the top right side of the page.
16:29:29 [Karen R]Then click on the Add button next to "Please add a payment method".
16:30:13 [eflyjason] Yes, i am doing it
16:30:36 [Karen R] Great! If it works then all you will have to do is to restart the domain registration.
16:30:52 [eflyjason]
Sorry, you have experienced an unexpected server error.
You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.

16:31:08 [eflyjason] It click save and
Sorry, you have experienced an unexpected server error.
You have experienced an unexpected server error. We are working to resolve this problem as quickly as possible. Please try again later.

16:34:00 [Karen R] May I ask if the billing address and credit card located in the same country?
16:35:00 [eflyjason] Yes
16:36:56 [eflyjason] Yes
16:37:16 [Karen R] Okay. One moment please.
16:37:22 [eflyjason] OK
16:39:54 [Karen R]Thanks for waiting. Will you mind giving us the billing information to allow us to enter it on our end?
16:40:44 [eflyjason] Visa: 卡號
Expiration Date: 有效期

16:41:35 [Karen R] Thanks for your trust in providing me your billing information. Let me try to add it on my end. Kindly stay online.
16:41:53 [eflyjason] Yes
16:42:03 [Karen R] Thank you.
16:44:23 [Karen R] May I have your billing address too?
16:45:04 [eflyjason] 地址
16:52:06 [Karen R] 下面才是重點:

Thank you for patiently waiting. My apologies. I have checked this issue with the Advanced Support Department. Since the account that you signed up for is Google Get America Business Online and you are in HongKong, it will not really work. That offer is only for USA based customers. If you would like a free website provided by Google, you will have to search Google to find out if they have a offering for HongKong free websites for small businesses.

16:53:28 [eflyjason] OK, But may i let my friend in USA do it(就是用代`理)
16:54:21 [Karen R] Yes, you can try that method.
16:55:49 [eflyjason] Thank you :)
16:55:54 [Karen R] But you will also need to ask your friend if you can use his/her billing information for your account.
16:56:03 [eflyjason] Yes
16:56:13 [Karen R] You're welcome and thank you so much too for understanding. I highly appreciate it.
16:56:23 [Karen R] It's really nice working with you.
16:56:47 [eflyjason] Thank you and goodbye! :)
16:57:35 [Karen R] Rest assured that all the information you provided me will be kept confidential. Would there be anything else I can assist you with today?
16:58:05 [eflyjason] No, thanks
16:58:25 [Karen R] You're most welcome! It's been a pleasure chatting with you today! When you leave this chat you will be offered a brief survey. Please click the "Close" button to end the chat, request a transcript and take our very short survey. Your feedback is important to us, so that we can serve you better in the future. Have a wonderful day!

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本文章由「」於2012年12月24日發表於「網路」分類

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Gybo客服聊天紀錄:目前有 3 條留言

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  1. 早看到这个我之前不用中国IP申请了,废了我几个谷歌账号。

    [回覆]
    • 用过中国IP登陆google帐号就不能再申请了?

      [回覆]
  2. 沙發
    超級efly Unknow Browser Unknow Os

    頂頂頂頂頂

    [回覆]
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